Business texting from your business number.

Send and receive unlimited texts on your Grasshopper business number.


What is business SMS?

SMS for business, better known as business texting, lets you conveniently send and receive text messages on your business phone number rather than your personal number.

Provide quick updates to customers, confirm appointments, and reply back using the same recognizable number you take business calls on. You can also leverage business SMS to instantly reply to any first time caller. Try it out! Business text messaging is free when you sign up for Grasshopper!


How to send texts from a business number:

Send business texts easily with the Grasshopper app for iPhone or Android.


Get Grasshopper

Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!


Get the App

Download the Grasshopper app to your desktop, mobile device, or both.


Try it Out

Send and receive texts using your business number, all from within the Grasshopper app.

What are the benefits of business texting?

  • Give your business another communication channel that more and more customers prefer.
  • Easily and quietly respond to missed calls when you’re in meeting or just can’t talk on the phone.
  • Make sure your clients have appointment times in writing with quick text confirmations.
  • Communicate visually with your customers and partners through business MMS picture messages (local numbers only).
  • Take business calls on your phone while typing out text replies on your desktop with the Grasshopper apps.
  • Business texting is free on your virtual phone number when you sign up for a free trial.
  • Follow up with clients quickly by giving your full team access to texting.

Better communication across the board.

Our texting service for small business is just the start.

Grasshopper is much more than just a texting app for business. You get many great features to go with it:

Explore Grasshopper's features:


Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »


Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »


Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »


Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »


Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »


Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »


Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »


VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »


Virtual Fax

Have incoming faxes delivered as PDF attachments right to your email inbox.

Learn more about Virtual Fax »


Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »


Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!


Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »



Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »



Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »


Call Transfers

Place callers on hold and even transfer them to another number when needed.

Learn more about Call Transfers »


Instant Response

Automatically send a text to new callers when you can’t answer their call.

Learn more about Instant Response »

Frequently Asked Questions

Can I send texts internationally?

Only between the US and Canada for now. With very few exceptions, Grasshopper business texting works for toll-free and local numbers in both countries. Note that we can’t send texts from a toll-free number to a Canada number just yet, but we’re working on it. We’re also looking to add more countries, so stay tuned!

Is there a limit to how many texts I can send?

Nope. We’re all about being limitless, so send as many business SMS messages as you want.

I’m already a Grasshopper customer. How can I add the business SMS feature to my number?

Easy. Just log in to your online account, head to the Settings page, and add the feature. You can also call us at (800) 279-1455 if you’d like a hand.

How will I know when a business text comes in? Is Grasshopper a reliable texting app for businesses?

Every text will show up in the Texts section of the Grasshopper apps. You can also enable push notifications so you’ll always know right when they arrive, just like you would with your personal text messages.

Can I send a group text message with Grasshopper?

Yep, but there’s one restriction. Group texting for business only works if you are sending from a local Grasshopper number. It’s not possible yet from toll-free numbers. And just a heads up, everyone on the group message thread will see all the recipients’ numbers and all replies.

Can I send picture messages (MMS)?

Yep, but there’s one restriction. Picture messaging (MMS) for business is not possible yet from toll-free numbers. But for any of our local numbers, you’re good to go!

What is unified messaging?

Unified messaging is the integration of multiple forms of communication, such as phone calls, text messages, faxes and more, in a singular location.

What is toll-free messaging verification? Why do I need to verify my toll-free number?

Regulatory compliance requires toll-free numbers to be verified to avoid SMS service disruptions or limitations. Verification is intended to reduce unwanted spam and lessens the likelihood of your messages being filtered as spam. It is recommended that all new customers have their toll-free numbers verified, even when porting existing toll-free numbers from another carrier. The verification process can be completed during setup and is entirely free.

How does the toll-free number verification process work?

You will need to submit a form with information about your intended use of SMS, with examples of the messaging you plan to send. Your carrier will also need proof of consent. Our Customer Care team will notify you when the carrier has completed the verification process. You can find detailed instructions here.

What happens if my number cannot be verified?

If your toll-free number cannot be verified, you will be able to send SMS from that number until you have reached the messaging threshold. Once you have reached that limit, you will not be able to continue sending SMS. If for any reason your number cannot be verified – or if you simply prefer not to go through the verification process – our Customer Care team can help you trade your toll-free number for a local number.