Answer every call professionally with automatic greetings.

Customize your greeting to welcome and direct your customers.


What are custom phone greetings?

A custom phone greeting is a recording that plays automatically when a customer calls.

They can be set to play right at the start as a professional welcome, as a voicemail greeting, or even as an away message when you can’t answer.

Business phone greetings can give your small business a larger and more professional appearance. They can also help you save on labor costs by replacing a live secretary for answering calls.


How to set up a professional phone greeting:

Record business phone greetings on your own or with the help of professional voice actors.


Get Grasshopper

Choose a toll-free or local number and select a plan that fits your needs.


Adjust Settings

Wear a good headset to record from your computer and upload the file to Grasshopper.


Use our Voice Studio

Or, write your phone greeting script and have a professional voice actor record it, for a small fee.

What are the benefits of business phone greetings?

  • Welcome customers with a professionally recorded greeting that can direct their call.
  • Take advantage of automated greetings rather than pay to have an employee standing by.
  • Record a business voicemail greeting so customers never hear your personal voicemail greeting.
  • Let customers know when you’re not available with custom greetings for away and vacation messages.

Professional options for phone greetings.

Sound bigger with custom, professional phone greetings and more.

Business phone greetings and pre-recorded voicemail greetings are just one piece of Grasshopper. When you sign up, you also get access to:

Explore Grasshopper's features:


Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »


Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »


Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »


Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »


Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »


Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »


Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »


VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »


Virtual Fax

Have incoming faxes delivered as PDF attachments right to your email inbox.

Learn more about Virtual Fax »


Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »


Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!


Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »



Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »



Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »


Call Transfers

Place callers on hold and even transfer them to another number when needed.

Learn more about Call Transfers »


Instant Response

Automatically send a text to new callers when you can’t answer their call.

Learn more about Instant Response »

Frequently Asked Questions

Can I record a phone greeting by calling in?

You absolutely can. Recording by phone is just one way to record your business phone greeting or voicemail greeting with Grasshopper. But for the best quality, we recommend using a mic and headset on your computer to record the file and then upload it to Grasshopper.

Can I play different phone greetings on different numbers?

Of course! If you have multiple numbers through Grasshopper, you can have each play a different greeting. Just select the number within Settings and choose which pre-recorded phone greeting you’d like to use.

Can I use Grasshopper to announce employee extensions?

Yes! Grasshopper lets you set up extensions for your employees that customers can search through when they call. You can even record greetings with each employee’s name that will play when searching the name directory.

How does the Grasshopper Voice Studio work?

If you’d prefer to have professionals record your main phone greeting or voicemail greeting, check out the Grasshopper Voice Studio. We have several professional voice actors so you can find the right sound for your business, and we can even record in multiple languages, including French and Spanish. Each recording is a $75 service.